Discovery Care & Comfort Program, to ensure the safety and comfort of guests in our hotels, we have improved operational standards and health protocols to break the chain of spread of the Covid-19 Virus.
![ICON7](https://www.palacehotel.co.id/wp-content/uploads/2020/10/ICON7.png)
GUEST
- Temperature check. Staying home if ill.
- Keeping the distance
- Focus in-room activities & in-room entertainment
![ICON8](https://www.palacehotel.co.id/wp-content/uploads/2020/10/ICON8.png)
HOTEL STAFF
- Regular temperature check
- Trained in health protocol for new normal
- Wearing mask and gloves in public areas
![ICON2](https://www.palacehotel.co.id/wp-content/uploads/2020/10/ICON2.png)
CHECK-IN
- Plexiglass screens at the front desk
- Hand sanitizer at Reception
- Key card regularly disinfected
![ICON4](https://www.palacehotel.co.id/wp-content/uploads/2020/10/ICON4.png)
ROOM
- Extra disinfection of all surface
- Sanitized towels available
- Provide a grace period for the use of the room
![ICON3](https://www.palacehotel.co.id/wp-content/uploads/2020/10/ICON3.png)
PUBLIC AREAS
- Extra cleaning/disinfection
- Keep out crowds
- Hand sanitizer available at lobby and in outlets
![ICON1](https://www.palacehotel.co.id/wp-content/uploads/2020/10/ICON1.png)
RESTAURANT & BAR
- Open, following the instructions by the authorities
- Breakfast to go
- In-room dining recommended
![ICON5](https://www.palacehotel.co.id/wp-content/uploads/2020/10/ICON5.png)
MEETING & LEISURE AREAS
- Gym, sauna, and karaoke currently close
- Meeting areas open with safety measures
![CHSE](https://www.palacehotel.co.id/wp-content/uploads/2021/02/chse-phc.png)